This Policy informs you how we look after your personal data and tells you about your privacy
rights and the protection given to you by law. Our website is not intended for children and we do
not knowingly collect data relating to children. As an essential part of our business, we collect
and manage client and non-client data. In doing so, we observe the UK Data Protection
legislation and are committed to protecting and respecting clients’ and non-clients’ privacy and
rights. Specifically we act as a “Data Controller” in respect of the information gathered and
processed by us.
By agreeing to be bound to these conditions you consent to Hollam Solicitors collecting, storing
and processing certain personal data about you, and where you are a Company, about the
Company’s employees or agents. It is important that the personal data we hold about you is
accurate and up to date. Please inform us if your personal data changes during your relationship
with us.
In general terms, we seek to collect information about you so that we can:
• Administer our relationship with you, provide services and respond to enquiries
• Enable business development including sending legal updates, publications and other
matters which may be of interest to you
• Process applications for employment
• Deliver requested information to you about our services
• Ensure the billing of any services rendered and obtain payment
• Enable us to meet our legal and other regulatory obligations imposed on us
• Process and respond to any complaints
• Audit usage of our website
This includes your name, home address, email address, telephone and other contact numbers
and financial information. We collect this in a number of different ways. For example, you may
provide this data to us directly online or over the telephone, or when corresponding with us by
letter
We also process sensitive classes of information that include:
• Physical or mental health details, and
• Racial or ethnic origin
By sending such material to us, you consent to such storage and use.
Hollam Solicitors may disclose information about you to its financiers, credit reference and
debt recovery agencies, and third party service providers.
They will add this information to their records and this may be seen by other organisations that carry out credit assessment searches.
Examples of third party organisations with whom data is shared includes Government VAT and
Tax Inspectors, external auditors, web service providers and providers of the case management
work system that we operate from time to time. The legal basis for processing your data
includes meeting requirements of a contract, meeting legal obligations and also to meet a
legitimate interest in order to improve the services and experience for individuals when dealing
with us.
You may request at any time that Hollam Solicitors stops using your information and stops
sending information to you, or that it stops passing on your information to third parties, by
writing to Hollam Solicitors at 18 St Decumans Road, Watchet, Somerset TA23 0AT. However, if
you withdraw consent to credit reference checks, Hollam Solicitors may refuse to do anything
further with you.
From 25 May 2018 you can ask that we erase all personal information that we hold about you.
Where it is appropriate that we comply, your request will be fully actioned within 30 days.
For further information, please contact us by email at deborah.schmieder@hollamsolicitors.co.uk, on 01984 390037 or, alternatively, write to us at 18 St Decumans Road, Watchet, Somerset TA23
0AT.
You can obtain details of the personal data held about you by Hollam Solicitors by writing to us at the above address. There is a fee for this service.
If relevant and necessary, information about you may be transferred outside the European Economic Area (such countries may not provide similar protection as the UK) for the purposes of carrying out your instructions. By agreeing to be bound by these conditions you consent to this transfer of information.
Hollam Solicitors will typically retain information for a period of at least six years. This is due to regulatory reasons and to ensure our business records are adequate to maintain the requisite levels of insurance to protect our clients and non-clients.
If we make any changes to this Policy in the future, these will be posted to this page to keep you fully up to date with such changes.
